Centennial Bank
 
Position Title

System Administrator - Lending

Job Title

System Administrator - Lending

Job Description

Job Title:System Administrator - Lending
Department:Data Processing
Reports to: Data Processing Manager
Availability: 40 hours per week (With occasional overtime)
Hours: 8:00 a.m. - 5:00 p.m. (Monday-Friday)
FLSA Status: Exempt

SUMMARY: The Lending Systems Administrator administers the technology and workflows associated with the operation of lending and mortgage software applications. They act as liaison with designated departments, application vendors, training and other support staff to ensure the highest level of service and availability in a fast-paced, constantly growing financial institution. The Lending Systems Administrator is responsible for customization requests, standardized security user security groups, application optimization, understanding and documenting the information and business needs and working with the IT department for the installation of approved upgrades and to maintain and support the application environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES : (Other duties may be assigned.)
1. Provides specialized technical expertise and user support necessary for day-to-day administration and maintenance of lending and mortgage applications.

2. Work with the Information Security department to implement and maintain standard security groups based on user job function.

3. Build and maintain relationships with vendor support and other institutions using the same applications.

4. Regularly attend vendors' user conference and actively participate in user groups.

5. Successfully complete vendor provided training.

6. Work directly with functional departments to ensure system usage is efficient and understand business needs.

7. Recommend system and process changes based on knowledge of application capabilities and business needs.

8. Document and maintain all processes and procedures for assigned applications.

9. Act as backup for the computer operator as needed.

10. Completes required BSA/AML training and other compliance training as assigned.

11. Other duties as assigned.

12. Perform any other related duties as required or assigned.

Basic Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training. Or equivalent combination of education and experience.

COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Experience with the following applications: EllieMae Encompass, Harland DecisionPro, Harland LaserPro & Westborook Fortis
Technically proficient with MS SQL 2000 2012.
Experience with stored procedures, triggers, T-SQL, scripts, and performance issues with client/server database design.
Knowledge of SDK development and third party integration.
Knowledge with .NET platform (ASP.NET, C#, VB.NET)

SOFTWARE SKILLS REQUIRED
Intermediate: Alphanumeric Data Entry, Contact Management, Spreadsheet, Word Processing/Typing
Basic: 10-Key, Accounting, Database, Presentation/PowerPoint, Programming Languages

INITIATIVE AND INGENUITY
SUPERVISION RECEIVED
Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor.

PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.

DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.

MENTAL DEMAND
Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.

ANALYTICAL ABILITY / PROBLEM SOLVING
Oversight. Activities covered by expansive policies and objectives, and oversight as to execution and review. High order of analytical, interpretative, and constructive thinking in varied situations covering multiple areas of the organization.

SUPERVISORY RESPONSIBILITIES
No supervision.

Supervises the following departments:

RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
No responsibility for this factor.

ACCURACY
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.

ACCOUNTABILITY

FREEDOM TO ACT
Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight.

ANNUAL MONETARY IMPACT
None. Job does not create any dollar monetary impact for the organization.

IMPACT ON END RESULTS
Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others.

PUBLIC CONTACT
Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.

EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs, plus frequent contact with senior level internal officials.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of highly complex machines and equipment; specialized or advanced software programs.

WORKING CONDITIONS
Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

High diversity, low physical. Work activities which allow for considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties.

While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel; regularly required to sit, talk or hear; occasionally required to walk. The employee must occasionally lift and/or move up to 10 pounds.

ADDITIONAL INFORMATION
Bachelor's degree in Management Information Systems, Computer Technology, or related degree plan.
Knowledge of the Windows 7 operating environments and the Microsoft Office Suite of products.
Work independently, and be a self-starter.
Highly developed verbal and written communication skills
Ability to schedule and complete tasks and duties without constant, direct supervision
This person must be able to respond under pressure, and be able to effectively deal with multiple priorities and schedules.

 
 
   
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