Deposit Operations Representative I
Deposit Operations Representative I
Job Title: Deposit Operations Representative I
Reports to: Deposit Operations Manager
Availability: 40 Hours per week, with occasional overtime (Must be flexible)
Hours: 8:00 a.m. - 5:00 p.m. (Monday-Friday)
FLSA Status: Non-Exempt
SUMMARY:Supports garnishments, levies, subpoenas, and collections.
ESSENTIAL DUTIES AND RESPONSIBILITIES : (Other duties may be assigned.)
1. Daily processing of garnishments, levies, subpoenas, and collections. This duty is performed daily, about 100% of the time.
2. Completes required BSA/AML training and other compliance training as assigned. This duty is performed annually.
3. Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school, with particular emphasis during high school in office skills, shop skills, or others, plus 2 years related experience and/or training. Or equivalent combination of education and experience. Bachelors degree in Business, Finance, or Accounting is preferred.
Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication.
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor.
Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations.
Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately repetitive. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors,
losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
Occasional contacts with patrons on routine matters.
Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Alphanumeric Data Entry, Contact Management, Spreadsheet, Word Processing/Typing
ADDITIONAL REQUIRED QUALIFICATIONS
Ability to read and comprehend instructions.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Must be proficient in the use of Microsoft Excel.
Other Skills and Abilities:
Keen eye for details.
Be able to handle pressure due to deadline restraints.
Requires multi-task capabilities.
Requires ability to prioritize workflow.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.