Benefit Specialist II
Benefit Specialist II
Job Title: Benefit Specialist II
Department: Human Resources
Reports to: Director of Human Resources
Availability: 40 Hours per week (with occasional overtime)
Hours: 8:00 a.m. - 5:00 p.m.
FLSA Status: Exempt
SUMMARY: Performs complex clerical duties following established procedures in the following areas: group life and health insurance, payroll reconciliation, benefit plans, FMLA, ADA, Worker's Compensation, OSHA, PPACA, ERISA, and record maintenance. Encompasses all benefits for both salaried and hourly employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES : (Other duties may be assigned.)
1. Enrolls new hires in benefits. This duty is performed daily.
2. Terminates benefits for terminating employees. This duty is performed daily.
3. Maintains benefit and HRIS systems. This duty is performed daily.
4. Computes and reconciles payroll deductions. This duty is performed weekly.
5. Processes various insurance invoices for payment. This duty is performed monthly.
6. Frequent contact, and a working knowledge of the benefits, policies, and procedures. This duty is performed daily.
7. Processes Workers Compensation claims and maintains files. This duty is performed as needed.
8. Records, files, and follows up on return of completed forms. This duty is performed daily.
9. Monitors employee usage of time off programs for compliance. This duty is performed monthly.
10. Processes regulatory benefit documents such as FMLA, COBRA, etc. This duty is performed daily.
11. Assist employees and public with personnel information and interpretation of personnel policies and procedures. This duty is performed daily.
12. Assist in the reconciliation of all benefit plans. This duty is performed as needed.
13. Build, run, and distribute HRIS reports. This duty is performed daily.
14. Resolves administrative problems with carrier representatives. This duty is performed irregularly.
15. Completes required BSA/AML training and other compliance training as assigned. This duty is performed annually.
16. Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as advanced accounting, marketing, business administration, finance, etc. Equivalent to four years of college, plus 2 years related experience and/or training, and 3 years related management experience, or equivalent combination of education and experience.
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
PHR, SPHR, CEBS, CPP, FPC
SOFTWARE SKILLS REQUIRED
Advanced: Alphanumeric Data Entry, Human Resources Systems, Payroll Systems
Intermediate: 10-Key, Database, Spreadsheet, Word Processing/Typing
Basic: Accounting, Contact Management, Presentation/PowerPoint
INITIATIVE AND INGENUITY
Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor.
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.
Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.
Light mental demand. Operations requiring intermittent directed thinking to carry out predetermined procedure or sequence of operations of limited variability. Operations requiring intermittent attention to control machine or manual motions.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.
Supervises the following departments:
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Regularly responsible for property where carelessness or error would result in only minor damage or minor monetary loss. Almost continuous care and attention is required when handling this property in order to prevent loss.
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
FREEDOM TO ACT
Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight.
ANNUAL MONETARY IMPACT
None. Job does not create any dollar monetary impact for the organization.
IMPACT ON END RESULTS
Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others.
Occasional contacts with patrons on routine matters.
Continuous contacts frequently involving difficult negotiations which require a well-developed sense of strategy and timing. Involves contacts with senior level internal officials.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Occasional use of highly complex machines and equipment; specialized or advanced software programs.
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting.
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk or hear; regularly required to sit; occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
1. Bachelor's degree plus additional courses or seminars related to benefits administration and/or processing, preferred
2. Two (2) to four (4) years demonstrated experience working in benefits administration or related benefits administration field
3. Advanced knowledge of benefit administration
4. Occasional overnight travel may be required.